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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will appear. It comprises in-depth info about all the operations that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide array of educational videos clarifying how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, have a peek at our comprehensive FAQ section, which covers questions asked by real persons and offers practical solutions. We regulary update our FAQ section with new questions & answers so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our fantastic team of customer service technicians available 24/7/365 and ready to assist you with any issue. Each support ticket you submit will be answered within one hour (the average support ticket response time being only twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 223406

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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